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Client Relations Associate

  • Full Time
  • PK


Job Summary

Edge announced job openings for the position of Client Relations Associate on Full Time basis located in PK Please read the job details carefully before applying.

Job Title: Client Relations Associate
Company Name: Edge
Job Location: PK
Job Type: Full Time
Job Category:
Job Link Expiry: 2023-04-15
Posted on:

Job Details:

About the job

At Edge, we’re on a mission to create a world where geographic borders are no longer a barrier for people to obtain full-time employment and fair wages. That’s why we’ve created a global HR solution that seamlessly connects exceptional talent from all over the world with businesses in North America that most need to fill positions.

By making hiring globally as simple as hiring locally, we provide businesses with access to a wider talent pool and help them accelerate their hiring process.

Spread across 4 continents, we’re a global team disrupting the norms of how people can work together.

Job Description:

The position will require you to assist your client with their clinical needs or problems. As an associate, you will be working with a US-based client. At Edge Health, clients are most often dental and/or medical practices. You are expected to be courteous, keep a professional manner, learn all the position responsibilities, and seek help whenever necessary! The roles that may be assigned include an FDO (front-desk officer), back-end task manager, and/or the following:

Scheduling Coordinator

  • Answer all incoming calls at the clinic with a friendly demeanor
  • Conduct outbound calls to follow up with patients
  • Respond promptly to patient communications via email, phone, and texting platforms
  • Maintain and schedule patient appointments
  • Ensure all patient information is being entered into the EMR accurately
  • Insurance Coordinator

    • Gather patient insurance information in case of changes or missing file
    • Verify patient eligibility
    • Complete full breakdowns for each patient
    • Gather the history of each family member of a patient
    • Input insurance information into EMR software
  • The specific client that you will work with will be dependent on your background, skill set, experience, and performance in training. This is done to ensure a good fit between you and your client, in order to foster a long-term business relationship.

    What we are looking for:

    • Customer service experience
    • Ability to organize, prioritize, and self-manage workload
    • Ability to work in a team environment, with a positive attitude and willingness to help others
    • Ability to thrive in a team environment
    • Ability to take feedback as an opportunity of growth
    • Eager to learn/willing to grow
    • Able to work under pressure and time constraints
    • Strong computer skills and the ability to learn new programs
    • Bachelor’s degree (4 years) is required.
    • Problem-solving skills
    • Medical/healthcare background is required
    • Basic IT knowledge (Zoom, Google Workspace, MS Office)


    • Very strong Medical Insurance Package
    • Life Insurance
    • Dinner provided (Office)
    • Transportation to and from work (Office)
    • Bi-monthly Family Fun Nights

    Edge is a privately owned global company with a promote-from-within culture for talent development. Our #1 Value is based on the Edge Way, a fanatical client/team member experience and we pride ourselves on over-delivering.

    Edge is very proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status, or any other basis protected by federal, state, or local law.

    Please visit before applying and visit our social media and


    Job Type: Full-time Night-Time. 7:00 PM to 4:00 AM – PKT (Subject to change based on Eastern/Central/ Pacific US Time Zone)

    Work timings are subject to change post-training. Timings will follow one of the various US time zones (Eastern/Pacific/Central/Mountain). You must be flexible in accommodating any of these work time zones.

    One month training at full salary

    Requirement – 40 mbps fiber connection recommended PTCL ( otherwise Zong or Jazz 4G portable internet connection as a BACKUP)


    To apply for this job please visit